google-site-verification=O2dplbDUo2qsjlUVSs3x5S-MYrljotb7Gkc0LQxndnM SHIPPING & RETURNS | ÁMA Unique - worldwide free shipping
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DELIVERY

When will my order be processed?

Orders are processed Monday through Friday, excluding holidays.

Orders on items available on stock or Sales items are processed during 1-2 business days.

Once the customized order will be executed our stylists will collect your data and provide for the customization of your custom-made product. Our products are usually processed within 2-15 business days. Usually this depends on the quantity of tailor-made garments you have ordered and our customer service contacts you to confirm the exact days quantity needed. 

 

Once your tailor-made dress is ready and the order has shipped, you will receive a shipping confirmation via email with a tracking number.

 

Once your order is placed we are unable to change the shipping address.

How long will I wait for my parcel?

How long will I wait for my parcel?

Usually, it takes 10-21  business days to deliver the parcel. However, if your country of origin is subject to some particular policy the waiting times could be greater. If you have any additional questions about delivery terms contact us at info@amaunique.com

 

AMA Unique don’t take responsibility to shipment delay caused by weather conditions and other unpredictable situations. Pay attention during holiday shipment terms can increase because of postal load.

Usually, it takes 10-21  business days to deliver the parcel. However, if your country of origin is subject to some particular policy the waiting times could be greater. If you have any additional questions about delivery terms contact us at info@amaunique.com

 

AMA Unique don’t take responsibility to shipment delay caused by weather conditions and other unpredictable situations. Pay attention during holiday shipment terms can increase because of postal load.

How can I know where is my parcel at the moment?

Once your order is shipped, a code,with the number of your package, will be issued. You can easily track your order at any time through your account in the section (my orders) or contacting us at info@amaunique.com

Once your order is shipped, a code,with the number of your package, will be issued. You can easily track your order at any time through your account in the section (my orders) or contacting us at info@amaunique.com

What are your shipping rates?

We use FREE regular shipping for USA and Europe, for other regions, please use a shipping rate.

The shipping rates are automatically calculated when you place your order. The price difference depends on the country of origins if there are some particular policy the price could be higher.

 To get an idea of ​​how much your order is, you can use our simulation service in your cart that allows you to check the exact amount of your shipment.

How can I contact your customer care for additional assistance?

How can I contact your customer care for additional assistance?

If you need help with your order or if you encounter any kind of problem you are free to contact us at info@amaunique.com any time, our customer service will be happy to solve all your questions.

RETURNS

What is your return policy?

The satisfaction of our customers is everything for us and for this reason that to guarantee the best we offer you the possibility of exchanging your product.

The return policies depend on your purchase:

 

  1. The regular product available in stock: the merchandise in worthwhile condition can be returned for a full refund within 30 days of the ship date. Special offers, final sale items, and any other item with special price or discount are not eligible for return.

  2. Customized product are not eligible for return. Unfortunately, having been tailor-made for you, our products, cannot be returned; hope you understand the care and commitment we put into producing our clothes and hopefully you appreciate it.

We do worldwide free shipping for your orders

Do you ship worldwide?

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